It looks like we’ve found 2022’s boss of the year. When the head chef of the restaurant Cora in Cardiff, Wales, discovered one of his employees had been mistreated by a group of rude and privileged diners, he acted quickly — and publicly.

Lee Skeet, who once worked for Gordon Ramsay, said front-of-house staffer Lily told him she had suffered a horrible experience serving a six-strong group of patrons. Although the diners had racked up the largest bill the establishment had ever seen — £1,000 or approximately $1,200 — Skeet would have none of it and reacted swiftly by offering the group a refund and warning never to return to his eatery.

He uploaded the ensuing email in a tweet on May 5, 2022, which read:

“Dear xxxxxxx, I wanted to firstly thank you for choosing my restaurant for your meal tonight, and I understand you had the biggest bill we’ve ever had on one table here. Unfortunately throughout the evening, I was made aware that your party’s behavior was inappropriate towards Lily, who runs front-of-house.”

He continued: “She has told me that as a 22-year-old-girl she was talked down to, disrespected, and touched unwantedly by members of your group.

“I have spent the last hour having conversations with her that break my heart, make me feel like a s**t employer, and a terrible dad, having my own daughter. Please provide your bank details and I will refund your entire bill of £1000 minus £100 that I believe you should have tipped lily, which I will pay directly to her, as you left no tip.

“I would thank you to never come back to my restaurant. Lily means a lot more to me than money. I also think you should assess the people you surround yourself with.”

Be sure to reach the end of this article to see the full video

 

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